Privacy Policy

Privacy Policy

Last Updated: April 22, 2026

At The Stewardess Standard, your privacy and discretion are of the utmost importance. This policy outlines how I handle the information you share with me.

1. Information Collection

I collect only the necessary information required to provide my bespoke home management and cleaning services. This typically includes your name, contact details (email, phone number), and service address. This information is collected only when you voluntarily provide it through inquiries, consultations, or direct communication.

2. How Information is Used

The information you provide is used exclusively for:

• Responding to your service inquiries.

• Scheduling and managing appointments.

• Delivering tailored home care and organizational services.

• Maintaining necessary records for professional operations.

3. Data Security & Discretion

As a professional service provider, I operate with the highest regard for client confidentiality. I do not share, sell, or disclose your personal information or details regarding your home to any third parties, except where required by law. All digital and physical information is handled with the same discretion and care that I bring to your private residence.

4. Your Rights

You may request to see, update, or delete the information I hold about you at any time by contacting me directly via the details provided on this website.

5. Changes to This Policy

I may update this policy occasionally to reflect changes in my service. The "Last Updated" date at the top of this page will always indicate when the most recent changes were made.

Contact

If you have any questions or concerns regarding your privacy, please feel free to reach out directly:

The Stewardess Standard - Team@thestewardessstandard.com - +447719373232

Terms of Service & Client Agreement

1. Service Scope & Professionalism The Stewardess Standard provides bespoke home curation, detail cleaning, and organizational management. All services are performed with the highest level of professional rigor, discretion, and attention to detail.

2. Key & Access Protocol I operate with total respect for your privacy and security. Where access to private residences is required, all keys, security codes, and sensitive personal information are handled with absolute confidentiality and managed according to agreed-upon security protocols.

3. Handling of Personal Items ("The Stewardship Promise") I approach every home with a "leave it as you found it—or better" philosophy.

• Any item moved during the organizational or cleaning process will be returned to its exact original location.

• Should you prefer items to be rearranged or newly organized, this will be done only after consultation and explicit approval.

• Your personal space and belongings are treated with the same care and respect as the high-value environments managed in the superyacht industry.

4. Scheduling & Cancellations To maintain a high standard of service and ensure availability for all clients:

• I kindly request a minimum of 48 hours' notice for any cancellations or rescheduling.

• Services are performed based on the agreed-upon scope and schedule discussed during your consultation.

5. Communication For your convenience and security, all inquiries, scheduling, and updates can be managed via Email, WhatsApp, or direct call. I am committed to responsive and clear communication.

6. Final Assessment: All quotes provided via phone or message are estimates based on the information provided. I reserve the right to adjust the final proposal upon an in-person walk-through or at the start of the first service should the condition of the property differ significantly from the description. 

7. Payment Terms

• New Client Deposit: To secure your initial booking, a 50% deposit is required. The remaining balance is due immediately upon completion of the service.

• Invoicing: For ongoing maintenance clients, invoices are issued upon completion of each service.

• Payment Methods: I accept payment via Bank Transfer or Cash.

• Bank Details: Bank transfer details will be provided directly on your invoice.

• Payment Timeline: For established recurring clients, payment is expected within 7 days of the invoice date.

• Service Policy: Please note that timely payment ensures the continuation of your scheduled services. If you have any questions regarding your invoice, please reach out to me directly for prompt clarification.